Atlassian course: Jira
Jira Software is the #1 tool used by agile teams to plan, prioritize and keep track of work in a collaborative environment. Traditionally introduced in software system development, Jira has today found its way into teams of every kind. Jira offers flexible customization of team workflows and provides overview and insight across products and projects.
Jira introductory course
For basic / new users
Duration: 1/2 day
The course is for new users who need to learn how to perform common tasks in Jira. Maybe you are new to a team that uses the tool or Jira is being introduced as a project collaboration tool that the whole team needs to be able to use effectively? The course gives a thorough introduction to how Jira works and what functionality is available. . With this insight, as well as tips for good practice, you will be off to a good start in your work management with Jira.
Course content:
After completing the course, you will know how to use Jira efficiently in your daily work. You will know how to create and find work items and how to interact with your colleagues to move work forward. The course is highly interactive and provides exercises where you learn exactly how to perform core tasks.
Establish knowledge of Jira´s core functionality; Issue types, Screens, Custom fields, Workflows in order to know what can be customized
Establish general knowledge and use of Kanban and Scrum boards with filtering and sorting
How to move work items through a workflow efficiently as a team : Assignees, priorities, estimates, updating and interacting with teammates
Search Jira – basic search using dropdown fields
Using Dashboards to get an overview
Jira for advanced users
For experienced Jira users who need knowledge of more advanced configuration options
Duration: 1/2 day
Jira for advanced users is for seasoned users of Jira who need to learn more about how projects can be managed and tailored to the needs of the team. The course is a comprehensive walkthrough of relevant functionality in Jira and how it can be utilized to get the best possible overview at various levels. With insight into how new projects are created and configured, as well as tips for good practice, you will have the necessary knowledge to customize your Jira projects to match the needs of your team.
Course content:
After completing the course, you will be able to take on the role of project or team leader with newfound confidence. You will know how to utilize advanced Jira functionality tailored to your project or team’s needs. Through practical assignments and examples you will leave the training ready to implement new ideas!
Comprehensive understanding and hands-on experience using all configurable elements in Jira: Issue types, Screens, Custom fields, Workflows
Advanced search with JQL including features, date fields and issue statuses
Configuration of dashboards for projects or teams
Configuration of Scrum and Kanban boards
Understand and define the need for notifications, subscribing to filters
Manage project roles and permissions
Use Jira reports for insight into team performance
Jira for administrator
For experienced Jira users who will manage Jira for their entire unit or company
Duration: 1/2 day
Jira for Administrators is the course for experienced Jira users, who need to learn more about how to configure Jira for scalability and ease of maintenance across the whole company. The course is a comprehensive walkthrough explaining how all the building blocks of Jira are connected; forms, workflows, task types, fields, screens, and roles. With insight into how all elements are connected, and tips for good administration practices, you will have a good basis for configuring Jira to match the shifting needs of various parts of your company in the coming years.
Course content:
After completing the course, you will have detailed knowledge of how to configure Jira projects based on good practice. You will know what adjustments must, can and should not be made to ensure a future-oriented and easy-to-maintain Jira instance. You will have detailed knowledge of user groups, project roles and how to manage user access and rights in Jira in general and projects in particular. The goal of the course is that you are left with the knowledge and skills to use all building blocks to establish a user-friendly layout tailored to your business needs. Through practical assignments and examples you will leave the training ready to implement new ideas!
In-depth knowledge and practical tasks with all building blocks in Jira: Issue types and how and when to create new ones, Workflow schemes, Screen schemes, Issue type schemes, Field configuration schemes, etc. and when and how to establish new ones. When and how to create custom fields, and the implications of changes for existing projects and end user practice.
Development processes and how to connect these to issue types, issue statuses and workflows
How to establish new Jira projects, when and how to establish reuse across several projects to limit maintenance work
Global permissions, roles and groups, how to set up a good organization
When and how to use issue security schemes
Notification schemes adapted to different use cases
Best practices for efficient maintenance of Jira to ensure good performance
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